TeaSource Privacy Policy

Last Updated: October 14, 2026

TeaSource respects your privacy and is committed to being transparent about how we collect, use, disclose, and protect personal information.

This Privacy Policy explains how TeaSource (“TeaSource,” “we,” “us,” or “our”) collects and uses information when you visit or use www.teasource.com (the “Website”), create an account, place an order, participate in our programs, communicate with us, or otherwise interact with TeaSource.

This Privacy Policy applies to information collected through the Website and through related online interactions with TeaSource. Additional privacy notices may apply to particular programs or services where stated.

1. Information We Collect

The information we collect depends on how you interact with TeaSource.

Information You Provide to Us

You may provide personal information when you:

  • Create or manage a TeaSource account;

  • Place an order;

  • Subscribe to email or SMS communications;

  • Join a loyalty, rewards, referral, or membership program;

  • Contact customer service;

  • Submit a product review, photograph, testimonial, question, or other content;

  • Participate in a survey, contest, giveaway, promotion, or other activity;

  • Enter information into a form on our Website; or

  • Otherwise communicate or interact with TeaSource.

This information may include:

  • Name;

  • Email address;

  • Telephone or mobile phone number;

  • Billing and shipping address;

  • Account login information;

  • Order and purchase history;

  • Product preferences and other information you provide;

  • Loyalty, rewards, referral, and membership information;

  • Marketing and communication preferences;

  • Customer-service communications;

  • Reviews, photographs, testimonials, and other content you submit; and

  • Other information you voluntarily provide.

Transaction and Payment Information

When you place an order, TeaSource and the service providers that support our ecommerce operations process information necessary to complete the transaction. This may include products purchased, order value, billing and shipping information, payment status, and related transaction information.

Payment-card information is processed through third-party payment providers. TeaSource does not need to receive or store your complete payment-card number to process your order.

Information Collected Automatically

When you visit the Website, certain information may be collected automatically through cookies, pixels, server logs, analytics tools, and similar technologies.

This may include:

  • IP address;

  • Browser and device type;

  • Operating system;

  • Device identifiers;

  • Approximate geographic information derived from technical information;

  • Pages and products viewed;

  • Links or advertisements that brought you to the Website;

  • Referring and exit pages;

  • Date and time of visits;

  • Interactions with the Website;

  • Shopping-cart and browsing activity; and

  • Other technical or usage information.

Some of this information may be associated with information you have provided to us or with identifiers used by third-party services.

2. How We Use Personal Information

TeaSource may use personal information for purposes including, but not limited to:

  • Processing, fulfilling, and delivering orders;

  • Providing customer service;

  • Managing customer accounts;

  • Processing returns, refunds, and other order-related requests;

  • Communicating about orders, accounts, products, services, and other transactions;

  • Administering loyalty, rewards, referral, and membership programs;

  • Sending email, SMS, postal mail, and other marketing communications where permitted;

  • Personalizing your shopping experience;

  • Understanding customer interests and preferences;

  • Improving our Website, products, services, and customer experience;

  • Conducting surveys, contests, giveaways, and promotions;

  • Measuring and analyzing Website activity and marketing performance;

  • Delivering and measuring advertising and promotional activities;

  • Detecting, preventing, and investigating fraud, abuse, unauthorized activity, and security incidents;

  • Maintaining and improving the security and functionality of the Website;

  • Complying with applicable laws, regulations, and legal processes;

  • Establishing, exercising, or defending legal claims; and

  • Carrying out other purposes disclosed to you at the time information is collected or otherwise permitted by law.

3. How We Share Personal Information

TeaSource does not sell personal information for monetary consideration.

However, operating a modern ecommerce business requires TeaSource to share certain information with companies, organizations, and individuals that provide services to us or help us operate our business.

Depending on the circumstances, we may share personal information with the following categories of recipients:

Ecommerce and Technology Providers

Companies that provide website hosting, ecommerce infrastructure, account management, data storage, security, technical support, and related services.

Payment Providers

Companies that process payments and help us detect and prevent fraudulent transactions.

Shipping and Fulfillment Providers

Postal services, carriers, fulfillment providers, and other companies that help us process and deliver orders.

Customer Service Providers

Companies that help us communicate with customers, respond to inquiries, manage customer service, or provide related support.

Email and Text Messaging Providers

Companies that help us send transactional and marketing communications by email or text message and manage communication preferences.

Loyalty, Rewards, Referral, and Membership Providers

Companies that provide or support loyalty programs, rewards, referrals, memberships, and related customer benefits.

Analytics Providers

Companies that help us understand Website activity, customer behavior, traffic, conversions, and the effectiveness of our products and marketing.

Advertising and Marketing Partners

Companies that help us deliver, measure, personalize, and improve advertising and marketing activities. Depending on the service, these companies may receive information about Website activity, interactions with our advertisements, purchases, or other identifiers used to measure or deliver advertising.

Reviews, Surveys, Contests, and Promotional Services

Companies that provide tools for collecting and displaying product reviews, administering surveys, conducting contests or giveaways, or managing other promotional activities.

Professional Advisors and Contractors

Consultants, contractors, accountants, attorneys, technology professionals, and other service providers when access to personal information is reasonably necessary for them to provide services to TeaSource.

Legal and Safety Purposes

We may disclose personal information when we believe disclosure is reasonably necessary to:

  • Comply with applicable law, regulation, legal process, or governmental request;

  • Protect the rights, property, or safety of TeaSource, our customers, employees, or others;

  • Detect, investigate, or prevent fraud, security incidents, or other unlawful activity; or

  • Establish, exercise, or defend legal claims.

Business Transactions

Personal information may be transferred or disclosed in connection with an actual or proposed merger, acquisition, financing, reorganization, sale of assets, change in ownership, or similar business transaction, subject to applicable law.

4. Advertising, Analytics, and Targeted Advertising

TeaSource uses analytics and marketing technologies to understand how visitors interact with our Website and how our advertising and promotional activities perform.

We may work with third-party advertising, analytics, and marketing partners that use cookies, pixels, advertising identifiers, or similar technologies to:

  • Measure advertising effectiveness;

  • Understand Website activity and customer interactions;

  • Build or maintain advertising audiences;

  • Deliver or personalize advertisements;

  • Measure conversions and purchases resulting from advertising; and

  • Improve our marketing activities.

Depending on applicable law and the technology involved, these activities may be considered targeted advertising or a similar form of data sharing.

Where required by applicable law, TeaSource will provide appropriate mechanisms for you to opt out of targeted advertising, certain data sharing, or other processing for which an opt-out right applies.

Your browser or device may also provide settings that allow you to limit certain forms of tracking or advertising. Disabling cookies or similar technologies may affect Website functionality.

5. Cookies and Similar Technologies

TeaSource and our service providers may use cookies and similar technologies to operate the Website, remember preferences, maintain shopping-cart functionality, understand Website usage, analyze performance, and support marketing and advertising.

Cookies are small data files stored on your browser or device. Some cookies are necessary for the Website to function, while others help us understand how visitors use the Website or support advertising and personalization.

We may use:

  • Essential cookies needed for Website functionality, security, accounts, and shopping-cart features;

  • Functional cookies that remember preferences and improve the Website experience;

  • Analytics technologies that help us understand traffic and Website usage; and

  • Advertising and marketing technologies that help us measure and deliver relevant advertising.

You can generally manage cookies through your browser settings and, where available, through Website cookie or privacy controls.

If you disable or reject certain cookies, portions of the Website may not function properly.

6. Server Logs and Technical Information

Like many websites, TeaSource may maintain server logs and similar technical records. These records may include information such as IP addresses, browser type, operating system, referring pages, pages visited, timestamps, and other technical information.

We may use this information to maintain and secure the Website, troubleshoot technical issues, understand traffic patterns, analyze Website performance, and support our business and marketing activities.

7. Email and SMS Communications

TeaSource may send transactional and service-related communications, including order confirmations, shipping updates, account notices, customer-service communications, and other communications necessary to provide services you request.

We may also send promotional email and text messages when permitted by law and when you have subscribed or otherwise provided appropriate consent.

You can unsubscribe from promotional email by using the unsubscribe instructions included in the message.

For promotional SMS messages, you can generally opt out by following the instructions provided in the messages, including replying with the applicable opt-out keyword.

Opting out of promotional communications does not prevent TeaSource from sending necessary transactional or service-related communications.

TeaSource uses third-party a service providers to facilitate SMS and other messaging services. Those providers may process information necessary to deliver and manage messages on our behalf. Your use of SMS messaging may also be subject to the third-party provider's own terms and privacy policies. TeaSource does not control the privacy practices or policies of those third-party providers. For information about  messaging terms and privacy practices, please review the:

Messaging Terms

Messaging Privacy Policy

These third-party documents may be updated by the messaging service provider from time to time.

8. Postal Mail and Direct Marketing

TeaSource may use your name and mailing address to send catalogs, postcards, special offers, product information, or other promotional materials by postal mail.

You may request that TeaSource stop sending promotional postal mail by contacting us using the information provided in this Privacy Policy.

Please note that it may take reasonable time for a postal-mail opt-out request to take effect, particularly for mailings that have already been prepared or entered the postal system.

9. Loyalty, Rewards, Referral, and Membership Programs

TeaSource may offer loyalty, rewards, referral, membership, or similar programs.

If you participate, we may collect and use information necessary to administer the program, such as your account information, purchases, points or rewards activity, referrals, membership status, and redemption history.

Specific programs may have additional terms governing participation, rewards, benefits, eligibility, expiration, cancellation, and other conditions.

For additional information about the rules governing the TeaSource Loyalty & Referral Program, please see the:

TeaSource Loyalty & Referral Program Terms

10. Reviews and Other User-Submitted Content

TeaSource may allow customers to submit reviews, photographs, testimonials, questions, comments, or other content.

Information you submit may be displayed publicly when you choose to participate in a feature that is intended to be public, such as a product review.

Please avoid submitting personal information that you do not want publicly displayed.

TeaSource may use submitted content for purposes described in our Terms of Use & User Agreement and may share information with service providers that help us collect, moderate, display, or manage such content.

11. Surveys, Contests, Giveaways, and Promotions

TeaSource may occasionally conduct surveys, contests, giveaways, sweepstakes, or other promotional activities.

Participation is generally voluntary. Information collected through these activities may be used to administer the activity, communicate with participants, improve our products and services, understand customer preferences, and conduct related marketing activities.

Specific activities may have additional rules or privacy disclosures. If additional terms apply, they will be provided in connection with the particular activity.

Information may be shared with service providers assisting TeaSource in administering the activity.

12. Information from Other Sources

TeaSource may receive information about you from sources other than directly from you, such as service providers, marketing or advertising partners, publicly available sources, or other organizations when permitted by law.

The information received may be combined with information TeaSource already has and used for the purposes described in this Privacy Policy.

13. Third-Party Websites and Services

The Website may contain links to websites, applications, social-media platforms, or other services operated by third parties.

TeaSource does not control those third parties and is not responsible for their privacy practices, content, security, or policies.

We encourage you to review the privacy policy of any third-party website or service you use.

14. Data Retention

TeaSource retains personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide products and services;

  • Maintain customer and transaction records;

  • Administer accounts and programs;

  • Communicate with customers;

  • Comply with legal, accounting, tax, and regulatory obligations;

  • Resolve disputes;

  • Enforce agreements;

  • Detect and prevent fraud or abuse; and

  • Protect the security and integrity of our business and systems.

Retention periods may vary depending on the type of information, the reason it was collected, applicable legal requirements, and legitimate business needs.

When personal information is no longer reasonably necessary for these purposes, TeaSource may delete, anonymize, or otherwise dispose of it in accordance with applicable law and our business practices.

15. Data Security

TeaSource uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no website, electronic transmission, storage system, or method of security can be guaranteed to be completely secure.

If you believe your account or interaction with TeaSource has been compromised, please contact us promptly.

16. Children's Privacy

TeaSource's Website and services are intended for a general audience and are not directed to children under 13.

TeaSource does not knowingly collect personal information online from children under 13 except as permitted by applicable law.

If we learn that we have collected personal information from a child under 13 in circumstances where applicable law requires parental consent, we will take reasonable steps to address the situation, including deleting the information when appropriate.

If you believe a child has provided personal information to TeaSource, please contact us.

The Children's Online Privacy Protection Act (“COPPA”) imposes specific requirements on websites and online services directed to children under 13 and on certain general-audience services that have actual knowledge they are collecting information from children under 13.

17. Your Privacy Rights and Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include:

  • The right to know whether TeaSource processes personal information about you;

  • The right to access personal information we maintain about you;

  • The right to obtain a copy of certain personal information;

  • The right to request correction of inaccurate personal information;

  • The right to request deletion of personal information, subject to applicable exceptions;

  • The right to opt out of certain targeted advertising or other regulated data sharing;

  • The right to appeal certain decisions concerning a privacy request; and

  • Other rights provided by applicable state or federal law.

Not every right is available in every jurisdiction, and exceptions may apply.

For example, TeaSource may need to retain certain information to complete a transaction, comply with legal obligations, detect fraud, establish or defend legal claims, or fulfill other lawful purposes.

18. How to Exercise Privacy Rights

To ask a privacy question or submit a privacy request, please contact TeaSource using the contact information provided below.

Depending on the nature of your request, TeaSource may need to verify your identity before providing information or making changes. Verification helps protect customer information from unauthorized requests.

TeaSource will process eligible privacy requests in accordance with applicable law.

Where applicable law provides a right to appeal a decision regarding a privacy request, TeaSource will provide information about how to submit an appeal when responding to the request.

You will not be discriminated against for exercising privacy rights provided to you by applicable law.

19. State-Specific Privacy Rights

Privacy rights and requirements vary by state.

Certain states, including Minnesota, provide consumers with additional rights concerning personal information. Where applicable law provides additional rights, TeaSource will honor those rights in accordance with the requirements of that law.

Minnesota's Consumer Data Privacy Act requires covered businesses to provide disclosures concerning categories of personal data processed, purposes of processing, consumer rights, methods for exercising and appealing those rights, categories of data shared or sold, categories of third parties receiving that data, retention practices, and contact information.

TeaSource may provide additional state-specific disclosures or mechanisms where required by applicable law.

20. Do Not Track and Browser Signals

Some web browsers and devices offer “Do Not Track” or similar privacy settings.

Because there is not a single universally accepted standard for responding to all such signals, TeaSource may not respond to every browser-based Do Not Track setting.

Where applicable law requires TeaSource to recognize a particular privacy preference signal or opt-out mechanism, TeaSource will handle that signal in accordance with applicable law.

21. Changes to This Privacy Policy

TeaSource may update this Privacy Policy from time to time to reflect changes in our business, Website, services, technology, legal requirements, or information practices.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

If a change is material, TeaSource may provide additional notice when appropriate or required by law.

We encourage you to review this Privacy Policy periodically.

22. Contact TeaSource

If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns about how TeaSource handles personal information, please contact us:

TeaSource
Website: www.teasource.com
Phone: 651-788-9971
Toll Free Phone: 877-768-7233
Email: office@teasource.com

TeaSource will use reasonable efforts to respond to privacy inquiries and requests in accordance with applicable law.